THE IMPLEMENTATION OF THE EXCELLENT SERVICE CONCEPT IN MEETING CUSTOMER EXPECTATIONS AT SUMBERGEMPOL GAS STATION IN TULUNGAGUNG. INTERNATIONAL SEMINAR, [S. l.], v. 3, p. 1–11, 2022. Disponível em: https://conference.unita.ac.id/index.php/conference/article/view/57. Acesso em: 29 sep. 2025.