FROM VIRAL-BASED GOVERNANCE TO DIGITAL PUBLIC VALUE GOVERNANCE: A MANAGEMENT MODEL FOR CITIZEN REPORTING, REAL-TIME DATA, AND PUBLIC TRUST IN LOCAL GOVERNMENT SERVICES. (2026). Proceeding of International Conference on Economics, Technology, Management, Accounting, Education, and Social Science (ICETEA), 2, 41-55. https://conference.unita.ac.id/index.php/icetea/article/view/779