“INTEGRATED TQM AND LEAN MANAGEMENT MODEL FOR IMPROVING OPERATIONAL EFFICIENCY OF MODERN RETAIL IN BANDUNG CITY”, SINERGY, vol. 1, no. 1, pp. 144–156, Feb. 2026, Accessed: Mar. 02, 2026. [Online]. Available: https://conference.unita.ac.id/index.php/proceeding-of-sinergy/article/view/638