The Role Of Human Resource Management In Improving The Performance And Skills Of Educational Personnel
Keywords:
HR Management, Education Personnel, Higher Education, Trainning,, PerformanceAbstract
This study aims to explore how human resource management (HRM) contributes to improving the performance and skills of educational staff in higher education. So far, more attention has been focused on lecturers, while the strategic role of educational staff has not been studied in depth. The study uses a descriptive qualitative approach. Data were obtained through semi-structured interviews, direct observation of managerial activities, and analysis of HRM policy documents from one state/private university in Indonesia. The analysis was conducted using the Miles and Huberman model, which includes data reduction, data presentation, and drawing conclusions. Validity was maintained through triangulation of sources and techniques, as well as member checking. The results show that HR management practices have not been fully integrated. Training programs are not yet based on specific needs, performance evaluations have not been linked to career development, and reward systems are still limited. Other challenges include high workloads, limited digital literacy, and lack of welfare support. However, supportive leadership and a positive work culture have a positive impact on motivation and performance. Planned, adaptive, and competency-based HR management is needed to improve the professionalism and productivity of education personnel sustainably in the university environment.Downloads
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References
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Antari, E. F., & Wahyudi, M. D. (2020). Manajemen Tenaga Kependidikan Fakultas Ekonomi Dan Bisnis Usu Dalam Mendukung Pencapaian Standar
Nasional Pendidikan. Jurnal Serunai Administrasi Pendidikan, 9(1), 1–23. https://doi.org/10.37755/jsap.v9i1.248
Antiado, D. F. A., Castillo, F. G., Reblando, J. R. P., & Tawadrous, M. I. (2020). Managing professional development activities for non-teaching staff: For professional growth. Universal Journal of Educational Research, 8(7), 3280–3285. https://doi.org/10.13189/ujer.2020.080758
Cahyani, A., Fathimahhayati, L. D., & Pawitra, T. A. (2023). Pengaruh Lingkungan Kerja dan Motivasi Kerja Terhadap Kinerja Tenaga Kependidikan Non-PNS Fakultas Teknik Universitas Mulawarman. Jurnal PASTI (Penelitian Dan Aplikasi Sistem Dan Teknik Industri), 17(1), 100. https://doi.org/10.22441/pasti.2023.v17i1.010
Darmansah, T., Nur’aini, I., Maulana, A., & Nasution, M. I. (2024). Pengembangan Manajemen Sumber Daya Manusia Dalam Meningkatkan Kinerja Pendidik dan Tenaga Kependidikan. 2(2), 55–62.
Fajriyani, D., Fauzi, A., Kurniawati, M. D., Dewo, A. Y. P., Baihaqi, A. F., & Nasution Zulkarnain. (2023). Tantangan Kompetensi SDM dalam Menghadapi Era Digital: Sebuah Literatur Review. Jurnal Ilmu Sosial, Manajemen, Akuntansi Dan Bisnis, 1(02), 53–59. https://doi.org/10.70508/2egxeq43
Hidayah, Hi., & Sumarno. (2023). Manajemen Peningkatan Kompetensi dan Kinerja Tenaga Pendidik dan Kependidikan. Jurnal Mumtaz, 3(2), 50–57.
Kurnia, D., Dhiahulhaq, F., & Nurmalasari, N. (2024). Pengelolaan Tenaga Kependidikan dalam Manajemen Penjaminan Mutu Pendidikan yang Berkualitas di MTSN 1 Pangandaran. J-STAF : Siddiq, Tabligh, Amanah, Fathonah, 3(1), 179–187. https://doi.org/10.62515/staf.v3i1.376
Lubis, M. (2022). Peran Manajemen Sumber Daya Manusia dalam Meningkatkan Kinerja Dosen pada Sekolah Tinggi Agama Islam Negeri Mandailing Natal. Revitalisasi : Jurnal Ilmu Manajemen, 11(2), 216.
https://doi.org/10.32503/revitalisasi.v11i2.3188
Magalhães, S., Barbosa, J., & Borges, E. (2022). Presenteeism in Non-Academic Staff in a Public University Context: Prevalence, Associated Factors, and Reasons to Work While Sick during the COVID-19 Pandemic. International Journal of Environmental Research and Public Health, 19(22). https://doi.org/10.3390/ijerph192214966
Manalo, M., & Apat, E. J. (2021). Motivational Factors and its Influence on the
Job Performance of Non-academic Staff in a University. International Journal of Academe and Industry Research, 2(3), 48–63. https://doi.org/10.53378/348729
Mete, Y. Y., Navi, L. H., Ego, A. A., & Mina, E. I. M. (2024). Peran Manajemen Dalam Peningkatan Kualitas Tenaga Pendidik dan Tenaga Kependidikan. Jurnal Sejarah, 9(2), 185–201.
Nicolau, P. B., Mapar, M., Caeiro, S., Pires, S. M., Nicolau, M., Madeira, C., Dias,
M. F., Gomes, A. P., Lopes, M., Nadais, H., & Malandrakis, G. (2023). Empowering Non-Academic Staff for the Implementation of Sustainability in Higher Education Institutions. Sustainability (Switzerland), 15(20), 1–18. https://doi.org/10.3390/su152014818
Nitasari, H., Pramudya, E., & Pujianti, E. (2023). Analisis Manajemen Sumber Daya Manusia Pada Pendidik Dan Tenaga Kependidikan Di SMA Negeri 2 Bandar Lampung KEC.Tanjung Karang Pusat Kota Bandar lampung Herlin. 4(1), 1–23.
Novrizal, N., Handrianto, B., & Andriana, N. (2024). Manajemen Organisasi Lembaga Pendidikan Dalam Meningkatkan Kualitas Sdm Di Perguruan Tinggi. IHTIROM : Jurnal Manajemen Pendidikan Islam, 3(2), 278–292. https://doi.org/10.70412/itr.v3i2.137
Nurlindah, Mustami, M. K., & Musdalifah. (2020). Manajemen Pendidik dan Tenaga Kependidikan Dalam Meningkatkan Mutu Pendidikan. Jurnal Idaarah, IV(1), 40–51.
Popescu, M., & Băltăreţu, A. (2012). Considerations Regarding the Role of Human Resources in Romanian Educational Process Revealed by National Education Law. Procedia - Social and Behavioral Sciences, 46, 3993–3998. https://doi.org/10.1016/j.sbspro.2012.06.185
Ramadhani, A., Umagapi, D. A. P., Rachman, T. A., Rahayu, W. P., & Winarno, A. (2025). Manajemen Sumber Daya Manusia (SDM) dan Kewirausahaan. Jurnal Ekonomi, Bisnis Dan Manajemen, 4(1), 228–244. https://doi.org/10.58192/ebismen.v4i1.3221
Risdianto, R., Fahruddin, Hakim, M., Asrin, & Setiadi, D. (2023). Manajemen Sumber Daya Manusia Pendidik dan Tenaga Kependidikan di SMA Negeri
2 Sumbawa Besar. Jurnal Ilmiah Profesi Pendidikan, 8(2), 1112–1118. https://doi.org/10.29303/jipp.v8i2.1427
Sa’adah, J. Q., Ramadhani, S. A., Devi, N. A. K., Shofariyah, N., Aulia, A. N.,
Farzana, I. R., Wulandari, A., & Nuphanudin. (2023). Manajemen Tenaga Pendidik dan Kependidikan untuk Meningkatkan Kualitas Hasil Belajar Peserta Didik SMA Wachid Hasjim 3 Sedati. Jurnal Penelitian Ilmu Pendidikan, 6(7), 514–520. https://jpion.org/index.php/jpi514Situswebjurnal:https://jpion.org/inde x.php/jpi
Sanda, Y., Pitriyani, A., & Yesepa. (2022). Manajemen Pendidik Dan Tenaga Kependidikan Dalam Peningkatan Mutu Perguruan Tinggi Keagamaan Katolik. Jurnal Penjaminan Mutu, 8(1), 79–88. https://doi.org/10.25078/jpm.v8i1.765
Sugianto, E. (2023). Peran Kepemimpinan Dalam Meningkatkan Kinerja Tenaga Pendidik di Lembaga Perguruan Tinggi. Jurnal Sustainable, 6(2), 884–889.
Susanti, H. (2021). Manajemen Pendidikan, Tenaga Kependidikan, Standar Pendidik, dan Mutu Pendidikan. Asatiza: Jurnal Pendidikan, 2(1), 33–48. https://doi.org/10.46963/asatiza.v2i1.254
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Published
2025-08-01
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How to Cite
The Role Of Human Resource Management In Improving The Performance And Skills Of Educational Personnel. (2025). Proceeding of International Conference on Economics, Technology, Management, Accounting, Education, and Social Science (ICETEA), 1, 1042-1058. https://conference.unita.ac.id/index.php/icetea/article/view/444
